Join our team!

Available positions:

Family Services, Fayetteville, AREmail resume to tori@ronaldmcdonaldhousearnla.org
Outreach & Volunteer Coordinator | Email resume to donna@ronaldmcdonaldhousearnla.org
Strategic Partnerships & Events Lead, Monroe, LAEmail resume to lori@ronaldmcdonaldhousearnla.org

Part-Time Family Services, Rogers, AREmail resume to tori@ronaldmcdonaldhousearnla.org
Part-Time Overnight Family Services, Fayetteville, AREmail resume to tori@ronaldmcdonaldhousearnla.org

Outreach & Volunteer Coordinator

Position:  Outreach & Volunteer Coordinator

Department:    Programs

Reports To:      Database Manager

Location:          Ronald McDonald House: Little Rock

Status:                Open

 

POSITION DESCRIPTION

The Outreach & Volunteer Coordinator is responsible for recruiting, training, managing, and supporting volunteers who assist with our various Central Arkansas programs, including the Ronald McDonald House, Ronald McDonald House Family Room: UAMS, Ronald McDonald House: Baptist Health, as well as our annual special events and third-party fundraisers. They ensure that volunteers have meaningful experiences, feel highly valued, and that their skill sets are effectively matched to the needs of the organization.

 

ESSENTIAL DUTIES

·    Enjoy interacting with and confidently speaking to audiences about the mission of Ronald McDonald House Arkansas & North Louisiana. Clearly communicating our brand, programs, and volunteer opportunities is key

·    Represent Ronald McDonald House Arkansas & North Louisiana at community events.

·    Work closely with senior management to create and continually evaluate needs for volunteer support across programs and special events.

·    Identify and attract new volunteers through various channels, including community outreach, online platforms, and partnerships.

·    Match volunteers with appropriate roles based on their skills and interests.

·    Conduct volunteer interviews and appropriate screening to ensure suitability.

· Provide comprehensive training on Ronald McDonald House Arkansas & North Louisiana’s mission, values, policies, and procedures, utilization of the volunteer tracking system, as well as specific role-related tasks.

·    Create and manage volunteer schedules, ensuring adequate coverage for programs and events.

·    Implement volunteer appreciation programs to acknowledge their contributions.

·    Survey volunteers regularly to determine satisfaction, gain insight into the experience, and create opportunities for new initiatives.

·    Schedule and manage all volunteer staffing as directed.

·    May occasionally be asked to travel to our other program sites for events or presentations.

·    Other duties as assigned.

 

QUALIFICATIONS

·    Enthusiasm for our brand and mission.

·    Understand the impact of volunteers in our various programs and events

·    Ability to interact professionally with external stakeholders, clearly communicate the needs of the organization both internally and externally and to maintain confidentiality.

·    Ability to demonstrate excellent people skills, work independently and collaboratively

·    Ability to organize workload, manage multiple priorities and projects, and meet deadlines.

·    Ability to be flexible in working hours, to adapt, and adjust to changing work conditions and priorities.

·    Proven experience in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

·    Proficient in Canva, Adobe, Microsoft Office and ability to learn new platforms.

·    Uphold and demonstrate the mission, values, and principles of Ronald McDonald House Arkansas & North Louisiana.

 

This position includes a competitive salary and benefits package including health, dental, vision, life, short and long-term disability, 403(b), PTO and holidays.

Strategic Partnerships & Events Lead

Full time (non-exempt)

Preferred Experience: 2+ years in professional non-profit fundraising; marketing/communications

Reports to: North Louisiana Mission Director

POSITION DESCRIPTION

The Strategic Partnerships & Events Lead is responsible for assisting the North Louisiana Mission Director in raising the annual operating budget of $650,000 while raising awareness of the new Ronald McDonald House: Shreveport-Bossier. The ideal candidate will be outgoing, enjoy engaging with individuals and groups, and confidently speak to audiences about our mission and purpose. They will advocate for the organization’s mission and encourage the community’s support of the families it serves. They will coordinate and manage volunteers (which are the heart of our programs), identify new stakeholders and donors, and represent the organization to a wide variety of groups. They will capture and produce creative content for social media to showcase the program and mission, while assisting with marketing and other fundraising efforts to further visibility in the region.

ESSENTIAL DUTIES

  • Primary oversight of the volunteer program. Build and manage the volunteer database. Recruit and host volunteers and groups, in coordination with the Program Manager. Ensure volunteers have a meaningful experience, including development of an appreciation event.
  • Identify, create and maintain a database of stakeholders, family and program impact stories, including high-resolution photos/videos, for use in marketing materials and social media.
  • Provide tours of the Ronald McDonald House to community members and groups, communicating the organization’s program and volunteer needs.
  • Lead and execute our signature event, Blue Jeans and Bubbles, and third-party events and fundraisers.
  • Consult with the communications director for strategic alignment across our territory. Includes analyzing, recommending, and improving achievement of marketing goals.
  • Ensure consistent design of promotional materials to support regional program, event and volunteer needs, adhering to branding standards and templates.
  • Perform other related duties and projects as assigned.
  • Occasionally travel to other program sites in North LA and Arkansas for events, education, and/or presentations.

QUALIFICATIONS

  • Enthusiasm for our mission and brand.
  • Excellent written and public speaking skills.
  • Effective leadership and people skills.
  • Enjoys working independently and in collaboration with a team.
  • Proficient in photography/videography with good composition skills.
  • Proficient in social media.
  • Flexibility to adjust to changing work conditions and priorities.
  • Highly organized with effective time management skills.
  • Proficient in Canva, Adobe, Microsoft Office, WordPress.

This position includes a competitive salary and benefits package including health, dental, vision, life, short and long-term disability, 403(b), 16 days of PTO, plus 10 additional holidays.

If you are a motivated and experienced non-profit professional with a passion for making a difference and are interested in becoming part of a worldwide network of support for families, we encourage you to apply.

Send your resume, and a cover letter which includes a description of why you are enthusiastic about joining our organization, to: lori@ronaldmcdonaldhousearnla.org

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