Join our team!

Available positions:
Family Services Associate, Little Rock, AR
Strategic Partnerships & Events Lead, Shreveport, LA
Part-Time Human Resources Specialist, Little Rock, AR

Family Services Associate, Little Rock, AR

Starting at $17.50/hour | Full-Time | In-Person

Ronald McDonald House Arkansas & North Louisiana is seeking a compassionate and service-driven Family Services Associate to serve as the welcoming heart of our Little Rock House. In this role, you’ll support families with children receiving medical care by providing warm hospitality, administrative support, and a safe, comforting environment during some of life’s most challenging moments.

What You’ll Do

Welcome and assist guest families, visitors, volunteers, and donors with empathy and professionalism
Support family check-in/check-out, maintain accurate records, and ensure confidentiality
Help families navigate House resources, transportation, and community services
Maintain cleanliness, safety, and daily operations of the House
Assist with meal programs, family activities, and volunteer engagement
Provide administrative support, including data entry, phone coverage, and internal communication
What We’re Looking For

Experience or education in hospitality, social services, or a related field
Compassionate, adaptable, and organized with strong communication skills
Comfort working with diverse populations in a mission-driven environment
Basic Microsoft Office skills and willingness to learn new systems
Bilingual English/Spanish is a plus


Why Join Us

  • Comprehensive health, dental, vision, and disability benefits
  • 403(b) retirement plan with employer match
  • 10 paid holidays + 16 days of PTO
  • Collaborative, purpose-driven team culture
  • The opportunity to make a meaningful impact every day

    Interested? Send your resume to Donna Csunyo at donna@ronaldmcdonaldhousearnla.org

Strategic Partnerships & Events Lead, Shreveport, LA

Full time (non-exempt)

Preferred Experience: 2+ years in professional non-profit fundraising; marketing/communications

Reports to: North Louisiana Mission Director

POSITION DESCRIPTION

The Strategic Partnerships & Events Lead is responsible for assisting the North Louisiana Mission Director in raising the annual operating budget of $650,000 while raising awareness of the new Ronald McDonald House: Shreveport-Bossier. The ideal candidate will be outgoing, enjoy engaging with individuals and groups, and confidently speak to audiences about our mission and purpose. They will advocate for the organization’s mission and encourage the community’s support of the families it serves. They will coordinate and manage volunteers (which are the heart of our programs), identify new stakeholders and donors, and represent the organization to a wide variety of groups. They will capture and produce creative content for social media to showcase the program and mission, while assisting with marketing and other fundraising efforts to further visibility in the region.

ESSENTIAL DUTIES

  • Primary oversight of the volunteer program. Build and manage the volunteer database. Recruit and host volunteers and groups, in coordination with the Program Manager. Ensure volunteers have a meaningful experience, including development of an appreciation event.
  • Identify, create and maintain a database of stakeholders, family and program impact stories, including high-resolution photos/videos, for use in marketing materials and social media.
  • Provide tours of the Ronald McDonald House to community members and groups, communicating the organization’s program and volunteer needs.
  • Lead and execute our signature event, Blue Jeans and Bubbles, and third-party events and fundraisers.
  • Consult with the communications director for strategic alignment across our territory. Includes analyzing, recommending, and improving achievement of marketing goals.
  • Ensure consistent design of promotional materials to support regional program, event and volunteer needs, adhering to branding standards and templates.
  • Perform other related duties and projects as assigned.
  • Occasionally travel to other program sites in North LA and Arkansas for events, education, and/or presentations.

QUALIFICATIONS

  • Enthusiasm for our mission and brand.
  • Excellent written and public speaking skills.
  • Effective leadership and people skills.
  • Enjoys working independently and in collaboration with a team.
  • Proficient in photography/videography with good composition skills.
  • Proficient in social media.
  • Flexibility to adjust to changing work conditions and priorities.
  • Highly organized with effective time management skills.
  • Proficient in Canva, Adobe, Microsoft Office, WordPress.

This position includes a competitive salary and benefits package including health, dental, vision, life, short and long-term disability, 403(b), 16 days of PTO, plus 10 additional holidays.

If you are a motivated and experienced non-profit professional with a passion for making a difference and are interested in becoming part of a worldwide network of support for families, we encourage you to apply.

Send your resume, and a cover letter which includes a description of why you are enthusiastic about joining our organization, to: lori@ronaldmcdonaldhousearnla.org

Part-Time Human Resources Specialist

Please send your resume to Donna Csunyo, Donna@ronaldmcdonaldhousearnla.org

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